Sharp Electronics PW-E550 Electronic Dictionary Review

I hope someone could point me to where and how to get this repaired before the one year warranty expires.

Here's what happened.

About a couple of weeks ago, my PW-E550 suddenly went into an infinite loop of "initializing...", and I could not get it out by pressing the "reset" button on its back, changing to a new battery, or anything.

As soon as I press the power "on" button, the device started to ask me to

"Do you want to initialize?"
*Press [Y] to initialize
*Press [N] not to initialize

and no matter which key I pressed, it stayed at the above.

Did anyone encounter the same problem?

I bought this on July 18, 2008, and it's now July 11, 2009, I have fewer than 10 days left before the one year warranty expires.

I also bought another one of this same brand from ebay about 6-8 months before the above one from amazon. I gave it to my son who was just started his high school then. The ebay one costed about twice as much as the amazon one since it was sent from Australia with the additional cost of international shipping. But it works perfectly, no problem (yet?).

Before the Sharp e-dictionary, over the time span of more than 10 years, I bought somewhere close to 10 e-dictionaries all of which were the Franklin brand, which were very slow to use and had very bad UI layout which were the main reasons prompted me to look into other brands.
However, all my Franklin devices are still working, including the oldest one with a broken screen cover.



Buy it here now!